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Why You Should Want 24/7 On-site Apartment Maintenance in Indianapolis

It’s 11:30 at night, and while you’re cleaning up to go to to sleep, you start to hear a drip, drip drip. Looking up, you notice a damp circle on the ceiling that’s What’s your next move ? Is there an emergency contact for apartment maintenance? How many minutes will you have to wait until they arrive? Will you have to wait until normal business hours? Or were you shrewd enough to live in a building with 24/7 on-site emergency apartment maintenance in Indianapolis?

What Exactly Dictates An Emergency Maintenance Request?

Master bedroom in Indianapolis apartments.

With a little luck, almost all of your apartment maintenance requests will be minor. You may find that your clogged sink drain needs a little more work than a bottle of Liquid Plumber. Or you inadvertently put a gash in the wall while you tried to install pictures. These can be irritating disruptions that can be fixed the next day instead of needing an urgent house call during the midnight hour.

Then there are a few problems that need immediate maintenance. Wait on a leaky pipe and your things in your 1-bedroom apartment could see serious damage. A malfunctioning fire detector can keep you -- and your neighbors -- up all night. Emergency repair may also be warranted when your if they are on another emergency repair]153]. {{Other times the emergency call goes to an automated system, which then goes to the front-office worker, who then contacts a contract maintenance service,that then comes over to your apartment to assess the damage.

The response time between the separate systems can seem staggering, especially when you’re thinking about getting to safety . When your apartment has 24-hour emergency repair, then a technician should be at your apartment in minutes or at a minimum estimate their time of arrival. That’s much more amiable than worrying for hours wondering if a contractor is on their way.

A Few Questions You Should Ask When You Go On An Apartment Tour

Exterior view of a Indianapolis apartment building.

While you tour apartments and see the luxurious apartment amenities in Indianapolis, be sure to inquire about the emergency maintenance procedures. Especially, ask these questions:
  • Does the apartment complex employ on-site technicians or will they use contract technicians?

  • Can you request maintenance by phone or online?

  • What is the emergency maintenance system ? Approximately, how many minutes does it take for maintenance to respond?

These are responses that you should be aware of before it’s midnight and you’re wading through the apartment flood coming from the upstairs unit’s bathtub.

StoneBridge Luxury Apartment Homes Is Proud to Use 24/7 On-Site Apartment Maintenance

With StoneBridge Luxury Apartment Homes, we want you to always enjoy your new apartment home. We staff on-site maintenance technicians that can answer most emergency repairs day or night. Contact us at 317-743-3314 or push the “book a tour” button today!


StoneBridge Luxury Apartment Homes
6512 Bridge Crossing Dr.
IndianapolisIndiana 46227
Phone: 317-743-3314
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Office Hours
  • Monday  9:00 - 6:00
  • Tuesday  9:00 - 6:00
  • Wednesday  9:00 - 6:00
  • Thursday  9:00 - 6:00
  • Friday  9:00 - 6:00
  • Saturday  10:00 - 5:00
  • Sunday  closed
Apartments Close to Indianapolis, IN
J.C. Hart is an equal housing opportunity provider.
StoneBridge Luxury Apartment Homes
StoneBridge Luxury Apartment Homes is a luxury apartment community located at US-31 S and Banta Rd in Indianapolis. Owned and managed by the J.C. Hart Company, StoneBridge is committed to helping our Residents feel at home. We offer various floor plans and amenities to fit any lifestyle, and our Residents love living near The University of Indianapolis.
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