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Why You Should Want 24/7 On-site Apartment Maintenance in Indianapolis

August 07, 2020
Patio at North Haven

It’s 11:30 at night, and while you’re cleaning up to go to to sleep, you start to hear a drip. Looking up, you notice a damp spot on the ceiling that’s starting to get bigger . Fear hits as you scamper to find a saucepan or waste paper basket to collect the drip.

What’s your next move? Is there an emergency line for apartment maintenance? How long will you have to wait until they get there? Is this something that will have to wait until the next morning? Or were you shrewd enough to live in a building with 24/7 on-site emergency apartment maintenance in Indianapolis?

What Exactly Dictates A Maintenance Emergency?

Master bedroom in Indianapolis apartments.

Hopefully, almost all of your apartment maintenance requests will be minor. You may see that your clogged shower drain requires a more work than a bottle of Liquid Plumber. Or you inadvertently put a hole in the wall while you tried to install pictures. These can be irritating inconveniences that can be fixed the next day instead of needing an urgent repair during the midnight hour.

Then there are a few problems that need immediate maintenance. Wait on a water leak and your things in your 1-bedroom apartment could get serious damage. A malfunctioning fire detector can keep you -- and the building -- up all night. Emergency maintenance may also be needed when your heat goes out when it’s below freezing to an automated system, which then goes to the front-office worker, who then calls a contract maintenance service,that then comes over to your apartment to assess the damage.

The time difference between the separate systems can seem staggering, especially when you’re thinking about getting to safety . When your apartment has round the clock emergency repair, then a technician should be at your apartment in minutes or at a minimum estimate their time of arrival. That’s much more amiable than worrying for hours wondering if a contractor is on their way.

A Few Questions You Should Ask On Your Apartment Tour

Exterior view of a Indianapolis apartment building.

While you tour apartments and see the luxurious apartment amenities in Indianapolis, make sure to ask about the emergency maintenance procedures. Especially, ask these questions:
  • Does the apartment complex employ on-site technicians or will they use contract technicians?

  • Can you request maintenance by phone or online?

  • What is the emergency maintenance system ? Approximately, how many minutes does it take for maintenance to show up?

These are responses that you should be aware of before it’s midnight and you’re wading through the cascading water from the upstairs unit’s toilet.

StoneBridge Luxury Apartment Homes Is Proud to Use 24/7 On-Site Apartment Maintenance

With StoneBridge Luxury Apartment Homes, we want you to always enjoy your new apartment home. We staff on-site maintenance technicians that can fill most emergency repairs 24/7/365. Call us at 317-743-2959 or push the “book a tour” button today!


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