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5 Questions To Ask On An Apartment Tour In Indianapolis

Going on an apartment tour is a crucial step in deciding if that a particular community will work for you. But while you’re looking over the bathrooms and closet space on your Indianapolis apartment tour, it’s also a good time to ask your leasing specialist some probing questions. These questions are good to help you get a glimpse of the atmosphere and personal attention the community can provide. Your apartment will be your home for some time, and it’s good to see exactly what you’re signing up for. To begin, here are the 5 questions to ask during an apartment tour in Indianapolis.

What’s The Community’s Pet Policy? 

Pets in a pet friendly apartment 

Many communities advertise themselves as pet-friendly apartments in Indianapolis, but that term means different things to different communities. Some apartments have restrictions on dog breeds you can own, or how many animals can live in the apartment. Certain pet policies prohibit small animals, such as rats, hamsters, large birds, or snakes. And all pet policies usually have a surcharge on rent for your animals -- and some may even have a cleaning charge upon move out.

Finding out about the pet policy is a no-brainer if you own a dog or cat, or you’re wanting to get one soon. After all, you want your pet to be just as comfortable in the apartment as you are. However, it's also a handy question to ask on an apartment tour if you don’t have a pet. That way, you know what critters you might run into on an everyday basis. Also think of asking what pet-friendly amenities the community provides -- such as dog parks or free waste disposal bags.

How Will I Pay Rent And Utilities?

Many years ago, rent was usually paid by check at the front office. Now, there could be multiple ways to pay. Does the complex have an app or can I use direct deposit? Can I use my credit card and acquire reward points for my rent payment? Some complexes might even allow you to pay through popular payment systems like Venmo or PayPal. Asking this question while on an apartment tour can be critical for residents who travel or require an easier way to pay rent.

Learning the details about utilities can also save you headaches later on. What utilities are included with rent? Are you able to add utilities to my rent check? Are utilities, such as water and gas, based on communal use or are they calculated by individual apartments? Can I choose the internet, phone, or cable providers, or do I have to go with the apartment contractor? These questions may seem basic, but sometimes the answers can surprise you.

What Amenities Will I Have Access To?

Swimming pool in a JC Hart community

Your Indianapolis apartment tour should also include a quick peek. During your Indianapolis apartment tour you should also look at the amenities and grounds. Although an overview of what’s available is good, you might want to inquire about the details of the communities’ amenities.

If you prefer to exercise in the morning or at night to accommodate your work schedule, make sure you ask about the fitness center’s hours -- and when it’s the busiest. Families may like to see what the policy is for children to use the gym or pool and hot tub. If you want an apartment that’s not just somewhere to sleep, but a community to fully enjoy, it’s important to ask amenity questions while on your apartment tour. What you learn may influence your final choice between two apartment complexes in Indianapolis.

How Do I Request Maintenance?

Bedroom door of an apartment

Before you leave your apartment tour, remember to ask about the maintenance situation. Maintenance policies and procedures can vary wildly, from 24-hour emergency response to third-party contractors that needs to be booked during regular business hours. Emergencies do happen from time-to-time, but it’s how maintenance is able to respond that can deeply influence your living situation.

When you’re asking about maintenance, don’t be afraid to be thorough. Does the community have emergency on-site maintenance, or can they only perform repairs during normal business hours? Who do I talk to when I have a critical repair issue? Do they have an online form to fill out a maintenance request? And how will I be contacted when they’ve completed the repair? You may want to ask what services isn’t performed by maintenance staff, like washer/dryer hookup or new shelving.

Where Do I Park?

Parking lot at a JC Hart community

When you’re on your apartment tour in Indianapolis, don’t forget to ask what how parking is handled. Am I assigned a parking spot, or is it first come first serve? Am I given a sticker or hang-tag for my car, and what happens if my family has two or more vehicles? Does my lease include an individual garage or carport? And remember to inquire about the towing policy. You’d hate to to discover the perfect apartment, but find out that you have to go around the block for repeatedly to find a curbside spot.

StoneBridge Will Answer All Your Questions On Your Apartment Tour In Indianapolis

Schedule your apartment tour with StoneBridge today, and we’ll answer all your questions while taking you through one of our units. Just call us at 317-743-3314 or hit the “schedule a tour” button. And don’t forget to bring your partner or roommates, as they may ask some questions, too! Can’t visit the property? Virtual tours are available!

StoneBridge Luxury Apartment Homes
6512 Bridge Crossing Dr.
IndianapolisIndiana 46227
Phone: 317-743-3314
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Office Hours
  • Monday  9:00 - 6:00
  • Tuesday  9:00 - 6:00
  • Wednesday  9:00 - 6:00
  • Thursday  9:00 - 6:00
  • Friday  9:00 - 6:00
  • Saturday  10:00 - 5:00
  • Sunday  closed
Apartments Close to Indianapolis, IN
J.C. Hart is an equal housing opportunity provider.
StoneBridge Luxury Apartment Homes
StoneBridge Luxury Apartment Homes is a luxury apartment community located at US-31 S and Banta Rd in Indianapolis. Owned and managed by the J.C. Hart Company, StoneBridge is committed to helping our Residents feel at home. We offer various floor plans and amenities to fit any lifestyle, and our Residents love living near The University of Indianapolis.
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